November 2016 - Carnival Splendor to Caribbean - Western
I encountered oppressive up selling on board the ship. Initially on the first day, was pushed by the spa to buy admission to facilities. Ok, so I decided to buy one because we wanted to use the steam room, saunas, thermal bath and scrub room. Got charged twice for the service and the facility was either not working (the steam-room) or the sauna was not hot enough. The scrub room was always full. Bought a beverage package for unlimited bubbles which I thought would include bottled water and it did not (waste of money). Paid for all my excursion on-line prior to leaving but got charged for one twice. Casino staff was rude and the cashier (a young Asian girl) was extremely rude and gave me the wrong change then began to insult me when I pointed out her mistake until I stated, "Are you going to give me my requested change or are you just going to be rude." In the piano bar they had a mucisian named Jonathan or john as he was called who could not play a song through completion and then was rude to the patrons who pointed out his limited song ability. Also the wait staff there was almost invisible. Much money wasted on services that did not meet expectations or you could not use. Usually sail on Celebrity but thought I would try Carnival out but never again. Best part of the cruise was the food.