January 2015 - Emerald Princess to Caribbean - Western
The handling of the transfers at the George Bush Airport was poor to terrible. There were an insufficient number of busses, so we had to be sent by taxi. We waited 3 hours for a ride to the ship and arrived at 3:30 PM. The group after us arrived even later, at 4:30 PM. Fog was beginning to descend in the area, so because of the disaster with the busses, the departure had to be delayed until the next morning. We were told that it would not affect our destinations, but it did as we never went to Roatan and went to Casa Maya instead. The organization for the disembarkation was excellent.
The food quality for the sit down dinner was not uniform. Some selections were poor, others were marginal and a few were good. The food was routinely over salted. Often, the meats were tough. Of all of the entrees, the fish appeared to be the best selection. The desserts were uniformly very good. However, the sit down breakfast was very good. The buffet was better,as there was a wide choice of selections, and if something was less than satisfactory, there were other satisfactory choices.
The staff performed very well and were always pleasant and helpful.
On demand movies would have been appreciated or at least a program guide of the programs.
The ship was lovely, and we enjoyed the wrap around deck on level 7. The cabin was roomy and there was plenty of space for our belongings, much more than Celebrity.
Despite these negative issues, we would certainly return for another cruise with Princess. We have placed a deposit for another cruise in the next 2 years.