melcole

melcole
Purser

Joined: 10/03/2014
2
Cruises
1
Review
13
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588

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Costa Luminosa

February 2015 - Costa Luminosa to Caribbean

Never Again

Crying  The cruise line was terrible in the way we and other guests were treated.  Tours were arbitrarily canceled, important information for passengers was not clearly presented and the attitude of those at the management level was condescending and unappreciated. The communication skills of middle management was below our expectations.  The overall entertainment quality on board ship was mediocre at best.  However, the efforts of the wait staff and cabin attendants were very much appreciated.

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received a helpful vote on their Costa Luminosa cruise review - Never Again

received a helpful vote on their Costa Luminosa cruise review - Never Again

checked in for the roll call for Oct 29, 2017 cruise on Grand Princess!

received a helpful vote on their Costa Luminosa cruise review - Never Again

received a helpful vote on their Costa Luminosa cruise review - Never Again

received a helpful vote on their Costa Luminosa cruise review - Never Again

received a helpful vote on their Costa Luminosa cruise review - Never Again

received a helpful vote on their Costa Luminosa cruise review - Never Again

received a helpful vote on their Costa Luminosa cruise review - Never Again

received a helpful vote on their Costa Luminosa cruise review - Never Again