November 2015 - 25 Night Seasides & Cityscapes (Venice To Miami) Cruise on Riviera
Cruise Ship and crew were the best. Exceptional room service and courteous personnel. Specialty restaurant foods were soooo good. Great variety of food at the other food venues but taste not that great.
Entertainment was not as good as expected.
Disappointed after finding out that others on the cruise were given free upgrades at no additional cost, whereas we had to pay an additional $1,000 for the same type room. This was our second cruise on the Riviera, so it didn't sit well with us after finding out that first timers got a better deal than we did.
Tours were good, but tour guides were poor. They spoke English, but with their heavy accent, were very difficult to understand. Out of the nine we had, only one was understandable. Some did not use a microphone, so they lost us completely. Also, tours were fast paced. Would have like to have spent more time at the sites.