megu
Purser

Joined: 05/18/2016
1
Cruise
1
Review
0
Helpful Votes

About megu



Following

megu's Past Cruises

Norwegian Getaway

May 2016 - Norwegian Getaway to Caribbean - Western

even laundry item missing none action from ship side

We book with

On 2016/2/9 and Pay

confirmation#;40098742

departs;05/01/2016

cruise itinerary;7night Western Caribbean(Miami roundtrip)

cruise line/ship: Norwegian Cruise Line- Norwegian Getaway

Stateroom :16128(Accessible Room)the Haven suit

When we checked in on 04/28/2016 they gave us state room:15126 even though we reserved room 16128.

After complaining 5/1/2016 wait for 2-3 hours, they gave us the down-graded State room: 13106(Accessible Room) saying we canceled the reservation once even though that never happened.

they give onboard credit $25/state room by SKYMILES

The concierge never gave a valid reason on why our reservation was changed.

finally they give additional $342.82 onboard credit, but we are not satisfied with that arrangement.

 

Read Full Review »

Badges (Learn More)


Points (View Leaderboard)

0
This Week
22
Total

Recent Activity

reviewed their Caribbean - Western cruise on Norwegian Getaway and gave it 2 stars!

added May 1, 2016 cruise on Norwegian Getaway to their profile.