May 2016 - 7 Night Bermuda (New York Roundtrip) Cruise on Norwegian Breakaway
PROMISES NOT KEPT
The vast part of the trip was very enjoyable. The service outstanding. Food too available Clean, comfortable. And the staff went out of their way to be friendly and accomodating. The only drawback for us was the $50 on board credit we thought we were getting, but did not. We questioned guests services a couple of times, they sent a message to BJ's travel services, and I personally left a message which was never answered. Am waiting now to see if I receive the $100 BJ's credit comes. Idealistically, I would like to see the on board credit added to the BJ's voucher/credit I am supposed to get.