mchernoff

You concentrate on food and do an excellent job but your technology leaves much to be desired.  Free internet sounds great in principle but if every attempt to go on line results in a time out then free internet is the same as no internet.  I had to wake up at 3:00AM in order to conduct modest amounts of business.

The TV system is at least 20 year old technology.  It is hard to believe that you do not have movies on demand.  One should not have to wait an hour or more for the start of a movie.  Moreover the choice of movies was extremely limited especially for someone taking back to back cruises.  Additionally the current status of the onboard account should be displayed on one of the channels.

The choice of satellite entertainment channels was also pathetic.  There should be double the channel options and you need to get the primary feed from ESPN instead some secondary one.  The should also be some provision for televising major USA sporting events such as the season opening college football game.

As bad as the TV viewing choices were, most of the time it didn't matter.  There was a "no signal" message on the screen at least half the time no doubt because the digital signal receiver is out of date.  

The cruise is priced as premium so one expects the technoloty to also be premium.  Please address these issues ASAP so I can book additional cruises.