December 2015 - Norwegian Getaway to Caribbean - Western
The buffet on deck 15 served food that was barely warm and mostly tasteless. It tasted like it had been warmed after having been frozen. This is not up to the Norwegian standards we have come ro expect. We also note that the guest services desk took an inordinate amount of time to serve customers. In fairness, I will say that the French rstaurant and the Teppanyako Grill had excellent servers and the food was very good. The Moderno experience we had was not good. We never did get any chicken serves. Cagneys was better food and better service. In talking to other passengers, many were dissatisfied. We have taken approximately 14 cruises and this cruise was not what we expect from NCL.