October 2015 - Norwegian Epic to Europe - Western Europe
We enjoyed the food, all of the ports, the specialty restaurant Shanghai, the ice bar, and our steward was outstanding. Some problem areas: my luggage did not show up until 11:00 the first night. We ate at the bar restaurant and finally left because of the delay in receiving our food. There simply wasn't enough staff to handle the number of seats in the bar area. While the staff we encountered was very helpful, they seemed overworked. I do not think there were enough to handle the 4100 people on the ship. The employee/guest ratio on the larger ships is much less than on the 2200 passenger ships we have used in the past.