mbjkblos

mbjkblos
Purser

Joined: 09/13/2014
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Celebrity Summit

August 2014 - Celebrity Summit to Bermuda

Great Disappointment with Celebrity

The cruise did not go to Bermuda as planned.  A hurricane was supposed to come, but it did not.  All three days that we were scheduled to go to bermuda, it did not even rain.   The destinations  chosen as alternates  were beyond awful.   The crew knew nothing about these ports. Celebrity was totally unprepared to deal with these chanes.  They gave us $100 shipboard credit as "compensation"  which was totally unacceptable.  We have made NUMEROUS calls to celebrity since returning, and no one will do a thing for us.  It has been disgraceful that they will not further compensate us or give us a discount on a cruise to bermuda.   We will never take another Celebrity Cruise again.

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received a helpful vote on their Celebrity Summit cruise review - Great Disappointment with Celebrity

received a helpful vote on their Celebrity Summit cruise review - Great Disappointment with Celebrity

received a helpful vote on their Celebrity Summit cruise review - Great Disappointment with Celebrity

reviewed their Bermuda cruise on Celebrity Summit and gave it 2 stars!

added Aug 24, 2014 cruise on Celebrity Summit to their profile.