September 2014 - Carnival Sensation to Caribbean - Bahamas
The air didn't work in our room the first night and it smelled like smoke. We called at least 8 times and they kept saying they were booked and there was nothing they could do to help. My husband can't be around smoke, he has cancer. We sat in the hallway until almost 2 in the morning. We finally went to bed feeling frustrated and helpless :(. They called the next morning and mysteriously a room had opened up overnight while in the middle of the ocean! They made it right, but their unwillingness to help us our first night put a bad taste in our mouth. We will never cruise with carnival again :(.