masperduti

masperduti
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Joined: 12/25/2014
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masperduti's Past Cruises

Enchantment of the Seas

December 2014 - Enchantment of the Seas to Caribbean - Bahamas

What went wrong

The cruise itself was fine but I would never book through Cruises Only again. They messed up my reservation from the beginning and I did not receive any of the onboard ship credits I was promised which amounted to $50.  The agent in charge of booking the cruise did not return my phone calls and she appeared to be unable to do her job. The customer service on the ship tried to resolve the matter with Cruises Only and was but on hold for 45 minutes till we finally gave up. Sorry I had this experience but from now on I will only book directly with Royal Caribbean.

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received a helpful vote on their Enchantment of the Seas cruise review - What went wrong

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reviewed their Caribbean - Bahamas cruise on Enchantment of the Seas and gave it 3 stars!

added Dec 19, 2014 cruise on Enchantment of the Seas to their profile.

shared a quick tip for Enchantment of the Seas"The food was good and the service was excellent"