margieskiis

margieskiis
Third Mate

Joined: 04/12/2014
9
Cruises
1
Review
19
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About margieskiis



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margieskiis's Past Cruises

Norwegian Dawn

March 2017 - 7 Night Western Caribbean (New Orleans Roundtrip) Cruise on Norwegian Dawn

Norwegian Sun

April 2016 - 20 Night South America Explorer (Santiago To San Francisco) Cruise on Norwegian Sun

The Reconstruction cruise

I have a call into Harry knoll. Several days into the cruise a terrible smell came over the ship. It was definitely a sewer smell mostly in the back end of the ship. Lucky us...Had an aft balcony and the smell was wafting into the garden cafe, sports bar and back outdoor eating areas. It was so bad when people walked around the entire back area they had to cover their noses. Complaints caused NCL workers  to shampoo the carpets but the smell persisted.It ws difficult for me to eat much.. (Oh wait that is a good thing because after this long cruise I'm still wearing my skinny jeans. ) Then 10 days into the cruise NCL brought on 250 workers to install cable into the ceiling to improve the internet service . Since they shortened their original dry dock time they had this work done on the cruise. It was unreal. There were worker everywhere day and night taking down ceiling tiles crawling through the ceiling and standing around the holes in the ceiling. There was insulation and debris all over below the open ceiling holes which were just about every other ceiling panel.The workers all wore masks and rags on their heads while us passengers walked around the construction areas. The areas were In  the hallways making it hard to get around the ship. My husband witnessed a lady passing one of the worker groups. Just as she was trying to pass, one of the workers pulled on a pile of cable causing the woman to trip. They just stood there looking at her on the floor. One of the room stewards ran to pick her up before my husband could get to her. The stewart took her to her room. They workers would crawl around the ceiling in the night waking us up with the scraping and bumping from above, I and others started with a dry cough and tickling in the throat. The whole experience was unbelievable. When we were coming back to the ship at the LA port the building and ramps had that distinctive odor. My friend asked one of the port officers what was causing the unpleasant smell. The officer said, "That sir, would be your ship" It was a humorous moment. Then for the final finally, we discovered NCL put  an additional $130.00 pending charge after we Disembarked. I have no idea what it is for and this morning I left a message for the NCL claims department. They have not contacted me. My friend told me when they got their final bill their were charges, which were marked paid on their bill. When they questioned the desk about it they were told one of the contractors used their room number and put on charges. The contractor paid NCL. so they didn't have to worry. They were putting on 0ver 1000 workers on the ship as we were leaving. They would be assigning them passenger rooms. The 250 workers left the ship at the port before we came to LA were also staying in unoccupied rooms. This whole cruise was horrible on so many levels.

 

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Norwegian Sun

March 2016 - 14 Night South America Westbound (Buenos Aires To Santiago) Cruise on Norwegian Sun

Norwegian Star

September 2014 - 28 Night Western Europe & Transatlantic (Copenhagen To Miami) Cruise on Norwegian Star

Norwegian Epic

March 2014 - 7 Night Western Caribbean (Miami Roundtrip) Cruise on Norwegian Epic

Western Carribean cruise

Cruise was very relaxing. Food in the garden cafe offered wonderful choices and the ice cream was a great treat.  The entertainment was fantastic.. We truely enjoyed our nightly dinners in the manhattan room the food and service excellent. A few suggestions: We totally enjoy Norwegian martini tastings; however, I would suggest to the bar staff  on large ships to advertise tastings at two different bars at the same time and limit the number to bar and small seating area around bar. This would give guests an opportunity to form ship friendships with fellow martini tasters and enjoy the presentations by the bar staff. In the past on smaller ships the tastings gave us this opportunity and we looked forward to meeting those guests and our friendly servers at other times throughout the cruise. The tasting this time was overcrowded, about 80 people, difficult to hear the presenter and enjoy the experience.

 

We were not able to dock at Costa Maya due to the high winds and the size of our ship.  We missed our reservations at Maya Chan beach but we were reimbursed our reservation cost and we appreciated our Captain putting the safety of his passengers ahead of sticking to an itinerary. Boarding the ship was a breeze however departure was very strung out but orderly. This is the second time we docked in Jamacia and for me it will be the last. I would perfer a beach day at a clean beach rather then any tours provided by ship or outside vendor. I do not want to go to a vacation site and see used condoms  and trash of all sorts laying everywhere. It was disgusting.

 We are frequent cruisers and most always book with Norwegian. We love the frestyle cruising where each night guests have the opportunity to enjoy all sorts of activities crom leisure pub drinking to formal dining and dancing. Norwegian does it right ONe more suggestion I like to party like a Norwegian and I'd love to play bingo but the prices over the years have caused me to delete that activity. You may get more players and make more profit if you lower the price of the cards. If you don't my husband will continue to have a smile when I walk past the bingo session and tell him it is too pricey and we will spend that time sitting at the pool.

 

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Norwegian Jewel

April 2013 - 24 Night Transcanal Cruise from New York Cruise on Norwegian Jewel

Norwegian Epic

April 2012 - 7 Night Eastern Caribbean (Miami roundtrip) Cruise on Norwegian Epic

Norwegian Dawn

April 2011 - 9 Night Southern Caribbean (Miami roundtrip) Cruise on Norwegian Dawn

Westerdam

April 2008 - 7 Night Southern Caribbean (Ft. Lauderdale roundtrip) Cruise on Westerdam

margieskiis's Tips

Norwegian Sun Norwegian Sun - Don't BOOK A CRUISE ON THIS SHIP. After the disrespect Corporate NCL showed to their passengers and the highly dedicated and trained working staff, I will be waiting to hear from them and I'lll be free to look other places to spend my vacation dollars.

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Recent Activity

received a helpful vote on their Norwegian Sun cruise review - The Reconstruction cruise

received a helpful vote on their Norwegian Epic cruise review - Western Carribean cruise

received a helpful vote on their Norwegian Epic cruise review - Western Carribean cruise

received a helpful vote on their Norwegian Sun cruise review - The Reconstruction cruise

received a helpful vote on their Norwegian Epic cruise review - Western Carribean cruise

received a helpful vote on their Norwegian Sun cruise review - The Reconstruction cruise

received a helpful vote on their Norwegian Sun cruise review - The Reconstruction cruise

received a helpful vote on their Norwegian Sun cruise review - The Reconstruction cruise

received a helpful vote on their Norwegian Sun cruise review - The Reconstruction cruise

received a helpful vote on their Norwegian Sun cruise review - The Reconstruction cruise