lopezjose
Third Mate

Joined: 06/05/2016
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Empress of the Seas

May 2016 - Empress of the Seas to Caribbean - Western

5 Night Grand Cayman & Key West

Show in the cruise is excellent ,  overall you have the improve the server of the cruise.Sad.

Improve the planning better before to start the cruise.

1. Baggage organization from port to  the cabin.

2. Maintenance of the room , Air condition very poor on back cabin, need to improve a soon as possible.

3. Customer Service and direct communication with the guest is needed.

4. Starlight Restaurant setup table organization and the line for eat need to be improve.

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received a helpful vote on their Empress of the Seas cruise review - 5 Night Grand Cayman & Key West

received a helpful vote on their Empress of the Seas cruise review - 5 Night Grand Cayman & Key West

received a helpful vote on their Empress of the Seas cruise review - 5 Night Grand Cayman & Key West

received a helpful vote on their Empress of the Seas cruise review - 5 Night Grand Cayman & Key West

received a helpful vote on their Empress of the Seas cruise review - 5 Night Grand Cayman & Key West

received a helpful vote on their Empress of the Seas cruise review - 5 Night Grand Cayman & Key West

received a helpful vote on their Empress of the Seas cruise review - 5 Night Grand Cayman & Key West

received a helpful vote on their Empress of the Seas cruise review - 5 Night Grand Cayman & Key West

added May 28, 2016 cruise on Empress of the Seas to their profile.

shared a quick tip for Empress of the Seas"Find another cruise to go.."