lkmlaila

lkmlaila
Purser

Joined: 10/29/2015
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About lkmlaila



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lkmlaila's Past Cruises

Norwegian Star

October 2015 - Norwegian Star to Caribbean - Western

Bad experience on Norwegian Star cruise

It all started at the embarkation port when we had to wait for 11 hours for a spare part to fix the ship, followed by a rocky sailing night because the captain had to make up for the lost time.  Yet nobody from the crew saw it fit to apologize or even recognize the incident.  I also had to wait for my checked luggage to arrive late to the cabin and only after I had to endure the rudeness of the desk staff.  My birthday cake never arrived and nobody even realized that or apologized for it.  Most waiters (except in the specialty dining restaurants were not trained or knew what a black label drink was. To make a long story short, the cruise staff was highly disorganized and some bordering on incompetence.  Disembarking was another painful experience due to the lack of organization and care about the passengers.

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lkmlaila's Tips

Norwegian Star Norwegian Star - Pool area very noisy, slides are a nuisance and pool too small for a ship that size

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received a helpful vote on their Norwegian Star cruise review - Bad experience on Norwegian Star cruise

received a helpful vote on their Norwegian Star cruise review - Bad experience on Norwegian Star cruise

reviewed their Caribbean - Western cruise on Norwegian Star and gave it 1 star!

added Oct 19, 2015 cruise on Norwegian Star to their profile.

shared a quick tip for Norwegian Star"Pool area very noisy, slides are a nuisance and pool too small for a ship that size"