October 2015 - Emerald Princess to Caribbean - Eastern
The ventilation in our cabin was very warm . Although maintenance came the problem was never fixed.The cabin was not comfortable to stay in and the nights even worse. Front desk never resolved the situation with compensation while on board. Instead I was told to contact Customer Relations when I get home. Not what I expected from Princess Cruises. The service on board left alot to be desired as well as the quality of the food. The ship needs a major overhall. It looks old and tired.