November 2014 - Norwegian Epic to Caribbean - Western
From the moment we stepped foot on the ship we had problems, keys didn't work to open state room. Staterooms were very disappointing. Configuration not good. Poor entertainment. Ship holds 4100 passengers yet if you didn't make reservation for shows you were shut out and there was nothing available. Theater didn't hold any more people than ships holding 1/2 the size. Bingo and games were held in small areas where people couldn't fit and no one had a seat. Food was the same everywhere - either buffet or restaurant. Seemed like the entire crew was miserable. Took 3 days to meet our cabin boy. Sailed on the Pearl a month ago and had a wonderful experience. This ship is run poorly and is not fit for 4100 passengers. Every where you turned it cost money. Couldn't even go look inside the ice bar - they wanted $20 per person. My kids just wanted to see what it looked like and they said it would cost $20 per person to go in. The restaurants that cost extra were no better than the buffet. Been on many cruises and never had an experience like this. They keep making them bigger but they're not better. Pool was big enough to fit 20 people - huge disappointment. Many passanger were complaining.