December 2014 - Jewel of the Seas to Caribbean - Southern
All the people who worked were fantastic except the casino tables "supervisor" and a "blackjack dealer" could have been a little friendlier. The food was excellent and our waiter and his assistant were great and Samy our room attendant went above & beyond. We had a leak in the ceiling, I told Samy and it was fixed right away. The major drawback were all the faucets ran hot water even from the COLD faucet. It would be cool for a couple of seconds and then it got hot. I reported it on Sunday and they did not work on it until Thursday. It's frustrating to brush your teeth with warm to hot water (for the coolest water you had to have the glass under the faucet when you turned on the faucet.) They actually didn't fix it. It was that way as we departed from the ship. We took excursions and went shopping on each island. We took our family with us to celebrate our anniversary and RC had petit fours and champagne delivered to our room. Entertainment was great. We have never been on a cruise that the Captain and sometimes his staff enjoyed the fun with all of the crowd. We thought that was great. It showed he enjoys being the Captain and likes to have fun. Store sales were bargains. And we enjoyed the casino. While we waited at the airport, we talked to a couple who had been on a cruise with another cruise line and they asked me if I would recommend RC and I said "Oh yes!". So hopefully they will try RC. The staff is the main reason we would use RC again.