April 2017 - Star Princess to Coastal - West Coast
From seas so rough the first night that I couldn't sleep for the cabin creaking & banging, to losing all sound half-way into a movie in the main theater -- with no one there to monitor or fix the problem -- to a cappucino that was supposed to be decaf but wasn't, to a head waiter that was supposed to know which dishes are saltier than others, but didn't, to bourbon that was supposed to be served plain but came over ice instead, etc. etc. -- too much went wrong unnecessarily on this cruise to be able to relax and enjoy it. (Ok, the rough seas are no one's fault, but these 3000-person ships are supposed to be fitted with modern stabilizers.) And that's a shame, because the ballroom dance combo in Wheelhouse were good, the ship's layout is good, and some of the food was very good. Their organization seemed strange this time: no one we asked for help actually went & did the doing, they always handed it off to someone else... with all the attendant snafus. Fortunately, we've had 2 good Princess cruises before this one, so this poor experience won't put us off the brand entirely.