January 2016 - Coral Princess to Caribbean - Western
Coral Princess was renovated just before this cruise. Many problems occured during our cruise. First day, pools and jacuzzi were still empty, a big deception. First night, no hot water in the cabin. Second night, no cold water in the cabin. We had technical issues so we reached Cozumel 12 hours later than suppose so we haven't been to Honduras. In Costa Maya,due to strong winds, we couldn't dock. Anytime dining room staff were so unorganized, we had to wait every evening even if there was a lot of tables avalaible. Princess gave us a good compensation but still, they should have test everything before the first voyage. As Elite members with Princess, we know that their standards are normally very high but for new customers on Princess, I'm sure they'll never cruise with this company again.