May 2015 - Norwegian Spirit to Europe - Mediterranean
I was pleasantly surprised at how nice the ship was. Decorated very nice and the balcony stateroom was very good. We had the beverage package and the dining package. The specialty dining was very nice but took a little too long sometimes to get out dinner. The Italian restaurant was not good at all. We ate there once and agreed not to go back so changed our reservations. The ports were excellent with my favorite Naples with a trip to Pompeii and Sorrento. We missed our excursion in Rome to visit the Vatican so all we seen was the outside walls with three hour lines. The biggest problem on the entire cruise was the crew being rude. Our cabin steward was great and the casino staff were very good. The wait staff in the specialty dinning were very good. Bartenders were very rude, staff in buffet were very bad with attitudes. Need help with customer service throughout the ship.