kozmanthefirema

I was on this ship 7 yrs ago and thought it was the least of all the cruises we had been on. Service was ok, food was less than good, and the shows were boring. Then we booked it again 3 years ago and did not realize it was the same ship-not very good experience again. We just went on the same ship taking one last chance-BINGO-much better! The entire menu had just changed the week prior our trip. I need to say it was probably the BEST meals we have ever had on any ship. OUTSTANDING job on all the sit down meals. 5 star!!! I ate at the buffet a few time (I have just broken my ankle so getting around the buffet was difficult) and the food was very good. Presentation, great selection and flavor was all very good. The stage for the show is small so there was mostly singing and dancing every night. Staff was very nice. On the down side--The ship needs new carpet and some other remodeling. The pool area needs more help picking up plates, glasses, etc. I got no extra privileges as far as my broken ankle. Although I did get a shower chair. The communication for me to get on and off the ship was bad. We asked the front desk about the easiest way to disembark the ship our last day and there was nothing in place. I had to stand in long lines getting off the ship and going through the port. At one point, going through customs a port  employee asked why the ship did not give me special instructions for SPECIAL NEEDS. He moved me through the last few minutes but by that time I was out of energy and almost out to the car.