kmitchellstokes

kmitchellstokes
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Joined: 10/21/2015
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Carnival Victory

October 2015 - Carnival Victory to Caribbean - Western

YOU GET WHAT YOU PAY FOR

 WHERE DO I BEGIN...oh yeah, the beginning. This started with what became subsequently line number 1. I spent the exact amount of time waiting on line (mainly customer service) as I did on excursions. Once while waiting on line to see if the ship was full and can I upgrade to a suite, the customer service agent said I suggest that you don't inquire about that again and dismissed me(turn off #1). Food was bland, room wasn't clean thoroughly and quite frankly I was BORED!  Previous to this cruise I did Disney 2 years in a row. At the end of both trips my entire family (including my husband who claimed he had something in his eye) cried when it was time to leave. When I docked, I could not wait to RUN of this ship as I had woke up at 6 to get my duty free alcohol which was not delivered to the room! I went to the dreaded customer service line I was probably the 16th in line (which is pretty close) only to learn a) the line wasn't moving because the computers were down (on the last day!!!) and b) I was inthe wrong line!!!! Here's the kicker the line for your alcohol proved to be 1 hour long!  There was 2 lines. One line for liquor brought on the boat and one for liquor brought off the boat. Do you think there was 1 crew member to tell you which was which?!?! If you were on the wrong line you had to to proceed to the end of the correct line 

All I can say is YOU GET WHAT YOU PAY FOR..,and Carnival is low budget  

 

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received a helpful vote on their Carnival Victory cruise review - YOU GET WHAT YOU PAY FOR

reviewed their Caribbean - Western cruise on Carnival Victory and gave it 2 stars!

added Oct 12, 2015 cruise on Carnival Victory to their profile.

shared a quick tip for Carnival Victory"If you want customer service get in line EARLY!"