August 2015 - Carnival Dream to Caribbean - Western
I really didn't want to sail on Carnival again, but the departure port was non-negotiable.
The boarding process was as complicated as it was before, altho a bit quicker (was on board within 45 minutes). The cabins were ready when we boarded, which was a nice surprise.
The food was good, but not four or five star--for that, there was a surcharge. I have to single out my dining team, because they were absolutely extraordinary -- Jose, Anthonius and Zoya. Ask for them if you want superb service!
The big failure was in Guest Services. It is (literally) impossible to get them on the phone, so you have to go down to the 3rd level. No matter what time between 9 am and 9 pm, there was a line. On the last two days, as expected, the line was long, and the crew members snarly. They are open 24 hours but I valued my sleep.
I used a shore excursion from and cannot say enough good about it. In Cozumel we chose the "Chocolate, Tacos and Tequila" and had an absolute blast. It is held at the Discover Mexico Museum, and is so much more than anticipated. There is a scale model walk-through of all the ancient Mayan temples which is astonishing. There is a professional-level tequila tasting, which taught me a lot more than expected. If you go on this excursion ask for Erick. You can't go wrong.
The BIGGEST disaster was the tendering at Belize. It was extremely disorganized, and time-consuming. If it hadn't been for the fact that Belize does not have daylight savings time we would have missed the excursion connection.