October 2015 - Navigator of the Seas to Caribbean - Western
Excellent trip, all activities on board well organized and engaging. My favorite is always the art auction, and I was happy to find there were 3 auctions on this trip. The main dining room food and service were astronomical (except the roast duck, bad choice there). The ship is immaculate and has every service you could need and a friendly face everywhere you go. Bar service could be better if drinks weren't so overpriced, but that's not unique to NCL.
My only criticism of the ship is that the smoking allowed in the casino is a huge deterrent to non-smokers. Smoke drifts into the lounges on each side and there are even times when it permeates the 5th floor Promenade around the stairwell. I understand RCL's desire to accommodate smokers, but those of us who do not smoke typically won't go where there is. RCL is missing out on revenue because of the preference to accommodate smokers. It would be so much nicer to provide them an enclosed lounge similar to the Connoisseur Club.
I am also very disappointed in the service from the photo shop. I ordered a digital copy of my pictures, which wasn't ready until 10:30 in the evening the day before departure. I picked up my USB only to find when I got home there were no pictures on the file. It has now been 7 days and I still do not have resolution. The $125 price for 8 digital images is highway robbery to start with, but now to have to deal through email with a company who does not appear to have concern is very frustrating. Anyone purchasing digital images should request preview to ensure the files are actually on the USB.
Will I cruise RCL again? Absolutely. The things that annoy me are far outweighed by those that are outstanding.