February 2016 - 7 Night Western Caribbean (Tampa Roundtrip) Cruise on Vision of the Seas
Terrible! Stay away!
This cruise was horrific! We we're rerouted for a medical emergency, not sure why they didn't helicopter the poor man off the cruise, but they didn't. We missed our stop in Honduras and the cruise line did nothing to make amends. I would want the best care for my family, but I would not expect a cruise ship full of people to be out on my part with nothing but a "thanks for understanding". Concerning that he was ill enough to need medical attention worthy of rerouting the ship, yet he could stay on board for the 10 hours it took to get to Mexico! Maybe they can't accommodate a helicopter landing?!. The employees were rude overall, felt like it was the ship employees either trained on or were sent to for remediation. The ship is VERY SMALL, you can not get food or drinks 24/7, there is one small outdoor pool so you have to fight for chairs if you want to enjoy the sun poolside. We were given one price for the drink package and charged much more. When we spoke with guest services about the price difference they were uncaring and basically told us the price is what it is. The ship smelled of feces on the last 2 days, a malfunctioning system they said. Unsanitary and disgusting!! We had excursions get cancelled last minute with no comparable alternatives and most already sold out since we didn't find out it was cancelled till the morning of. Nightlife is pretty nonexistent, one bar/club open at night. Sadly if you're not into a night club you will be in bed early!
The good: our room attendant Yvette was amazing, friendly, took great care of us!
The main dining room had wonderful food and terrific service. Mexico and Belize are beautiful, a definite must visit, just not on the Vision of the Seas!