kenw513

kenw513
Third Mate

Joined: 01/20/2016
1
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2
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About kenw513



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kenw513's Past Cruises

Norwegian Jewel

March 2017 - Norwegian Jewel to Mexico

MEXICO CRUISE 2017

OVERALL, IT WAS A GREAT VACATION!.

 

CHECK-IN AT SAN PEDRO WAS A DISASTER.  LOT OF CONFUSION AND LACK OF DIRECTIONS FROM NCL STAFF.  PROPERLY DISPLAYED SIGNS SHOWING WHERE TO GO WOULD HAVE BEEN A GREAT HELP.  STAFF PROVIDED LITTLE DIRECTION AND IN FACT SEEMED TO BE UNTRAINED.

 

MEALS WERE GREAT!  SERVICE AT CAGNEY'S WAS BAD ONE NIGHT OUT OF THREE.  TOOK OVER AN HOUR TO GET OUR ORDER, ON THE FIRST NIGHT.  STAFF WAS FRIENDLY BUT NOT OVERLY EFFICIENT.

 

ALL PERSONNEL APPEARED FRIENDLY AND VERY POLITE.

 

RECOMMEND THIS CRUISE.

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Norwegian Jewel

January 2016 - Norwegian Jewel to Mexico

Jewel Review

The cruise overall was good.

The first thing we did after boarding was go eat at the Tzars room.  The two employees at the door were overly pushing the fact that the buffet was open upstairs.  Don't know if they were trying to avoid working or saving food costs or what.  However, we were not persuaded and had lunch.  The service was poor!  Employees were difficult to understand and acted like it was their first cruise.

 

Ate at Cagney's four nights.  The food was excellent!!! Not so for the service.  Three nights were filled with slow, poor service.  Employees again were difficult to communicate with. 

 

This ship needs to really work on employee's working skills.  Most of the employee's we had contact with seemed to be lacking the ability to speak/understand English. 

 

Getting on and off the ship was excellent!  The best I've ever experienced with NCL.

 

Overall, I do recommend this cruise. 

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received a helpful vote on their Norwegian Jewel cruise review - MEXICO CRUISE 2017

received a helpful vote on their Norwegian Jewel cruise review - MEXICO CRUISE 2017

received a helpful vote on their Norwegian Jewel cruise review - MEXICO CRUISE 2017

added Mar 5, 2017 cruise on Norwegian Jewel to their profile.

reviewed their Mexico cruise on Norwegian Jewel and gave it 4 stars!

received a helpful vote on their Norwegian Jewel cruise review - Jewel Review

received a helpful vote on their Norwegian Jewel cruise review - Jewel Review

received a helpful vote on their Norwegian Jewel cruise review - Jewel Review

received a helpful vote on their Norwegian Jewel cruise review - Jewel Review

added Jan 10, 2016 cruise on Norwegian Jewel to their profile.