kdean920

kdean920
Purser

Hometown: Louisiana
Joined: 05/31/2016
5
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1
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6
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About kdean920



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kdean920's Upcoming Cruises

kdean920's Past Cruises

Carnival Freedom

March 2018 - 7 Night Western Caribbean (Galveston Roundtrip) Cruise on Carnival Freedom

Norwegian Dawn

April 2017 - 7 Night Western Caribbean (New Orleans Roundtrip) Cruise on Norwegian Dawn

Norwegian Jewel

May 2016 - 7 Night Alaska Sawyer Glacier (Seattle Roundtrip) Cruise on Norwegian Jewel

Alaskan Family Cruise

This was my first NCL Cruise and perhaps my last.  I have another cruise paid for already for next spring, but I may cancel after this disappointment. 

We arrived at 12noon.  However, the toilet is too tall (my feet weren't flat on the floor).  It was very close to some disembarkations and we could hear the anchor dropping and other noises.

The Stateroom attendant Errol Davis, from St. Vincent was GREAT!!!!

 

I traveled with my 2 sons ages 8 and 11, and my best friend.   Upon registration for Splash Academy, I was advised that my youngest sons card had my picture on it instead of his.  Therefore, he couldn't be registered.  I went down to the customer service desk and assumed it was taken care of.  Only to find out at Splash Academy, it was NOT.  Now the card has BOTH of our pictures on it.  We go back again to Splash and the front desk, this time it has his picture and my birthday.  So finally, the manage Rose, from South Africa, offered to go with us to the front desk.  By this time it's 4pm.  So after waiting in line for almost an hour, we got it taken care of.   Zorro, from South Africa, in Splash Academy suggested we could call him to get my son registered, so we don't have to return and his bracelet will be ready upon his return.  At 6pm, I received a letter on my bed....that I needed to return to the front desk because my youngest son and my customs information was incorrect....YA THINK?  I went down there again and asked what they needed.  They said "Just bring everything, so we can make a copy". I spent 6 hours and 6 times at the customer service desk.

 

Felipe, from Chile, was an awesome bartender.

Petar, from Serbia, was the BEST food attendant.

Tomato, at Splash Academy, always made us smile!!!!  Big Smile

Steven from the U.S.A., the hotel manager, did listen to my concerns, apologized and sent a bottle of wine to the room.

 

A laundry facility, would be nice.  With a family, it would be nice to do our own laundry and not pay $20 for a bag.

 

NCL, you may need to "Washi Washi" of the employees at the Pier 66 check in, if they can't get our information correct!   Also, the young lady told me 4576 was not my room number.  I booked the cruise last year and have always had this room number.   She advised me to go to the front desk, once I got onboard the ship.   Her co-worker came over and said "I'm sorry ma'am, your room is 4576". 

 

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kdean920's Tips

Cruise Sawyer Glacier - Tell us when approximately when near it, so we're not outside freezing until we get there.

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Recent Activity

checked in for the roll call for May 25, 2019 cruise on Carnival Magic!

added May 25, 2019 cruise on Carnival Magic to their profile.

checked in for the roll call for Apr 16, 2017 cruise on Norwegian Dawn!

added Apr 16, 2017 cruise on Norwegian Dawn to their profile.

checked in for the roll call for Mar 31, 2018 cruise on Carnival Freedom!

added Mar 31, 2018 cruise on Carnival Freedom to their profile.

received a helpful vote on their Norwegian Jewel cruise review - Alaskan Family Cruise

received a helpful vote on their Norwegian Jewel cruise review - Alaskan Family Cruise

received a helpful vote on their Norwegian Jewel cruise review - Alaskan Family Cruise

received a helpful vote on their Norwegian Jewel cruise review - Alaskan Family Cruise