December 2015 - 7 Night Western Caribbean (Tampa Roundtrip) Cruise on Vision of the Seas
Very Disappointing and It Didn't Have To Be
I am a very experienced cruise traveler and have never experienced any cruise I would rate less than 4 stars. This cruise is rated a 2 star because of the food, service and crew's attitude. I wrote a 2 page letter to RCCL, but will try to keep it brief: 1) Food never hot or even warm, expect for the shrimp cocktail which was mushy and at room temperature and the cheesecake which was served room temp and had an odd texture, 2) The photo and entertainment staff were either inexperienced or not trained in customer service, 3) Music on pool deck was overwhelmingly loud (think Carnival Cruise Line on Spring Break), 4) Family of 6 placed at 3 different tables, 5) Sewage system backed up in cabin and unable to use, 6) TV consistently stopped working, 7) Wallpaper peeling in public areas, 8) very old mattress in suite and finally 9) a Junior Suite is NOTHING more than a slightly wider stateroom. Don't waste your money on the "Jr Suite" or the ship.