kayeshuler

kayeshuler
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Joined: 12/29/2015
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kayeshuler's Past Cruises

Vision of the Seas

December 2015 - Vision of the Seas to Caribbean - Western

Very Disappointing and It Didn't Have To Be

I am a very experienced cruise traveler and have never experienced any cruise I would rate less than 4 stars.  This cruise is rated a 2 star because of the food, service and crew's attitude.   I wrote a 2 page letter to RCCL, but will try to keep it brief: 1) Food never hot or even warm, expect for the shrimp cocktail which was mushy and at room temperature and the cheesecake which was served room temp and had an odd texture, 2) The photo and entertainment staff were either inexperienced or not trained in customer service, 3) Music on pool deck was overwhelmingly loud (think Carnival Cruise Line on Spring Break), 4) Family of 6 placed at 3 different tables, 5) Sewage system backed up in cabin and unable to use, 6) TV consistently stopped working, 7) Wallpaper peeling in public areas, 8) very old mattress in suite and finally 9) a Junior Suite is NOTHING more than a slightly wider stateroom.  Don't waste your money on the "Jr Suite" or the ship.

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kayeshuler's Tips

Costa Maya (Mahahual), Mexico - We bought a day pass ahead of time at the Yaya Beach Club. The people were wonderful and took care of us all day. I will go back there again. It is the best.
Cozumel, Mexico - WE did not plan anything ahead of time but would up at the Mr. Sanchez Beach club. A little crowded, but nice beach and wonderful service. I would return again
Belize City, Belize - We did the Mayan trip and drove roughly 1 hour into the jungle. It was outstanding. I would do it again.
Vision of the Seas Vision of the Seas - Until RCCL is able to resolve their problems with crew attitude on this ship, pick another ship or another cruise line

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received a helpful vote on their Vision of the Seas cruise review - Very Disappointing and It Didn't Have To Be

received a helpful vote on their Vision of the Seas cruise review - Very Disappointing and It Didn't Have To Be

reviewed their Caribbean - Western cruise on Vision of the Seas and gave it 2 stars!

added Dec 19, 2015 cruise on Vision of the Seas to their profile.

shared a quick tip for Vision of the Seas"Until RCCL is able to resolve their problems with crew attitude on this ship, pick another ship or another cruise line"