February 2016 - Norwegian Star to Caribbean - Western
Overall a great experience -- the ship had good food and the shows were always entertaining at night. I think there could be more areas that are adults only. The kids pool is not utilized as all the kids come to the main pool making it hard for adults to use that pool. My biggest complaint, however, came with disembarking at the ports. There was very little direction from staff and there seemed to be no organization -- people would crowd in the hallways without forming in lines. Those that had reservations for excursions were often late because it would sometimes take 40 minutes to get off the boat. I would suggest allowing people with excursions to get off first (perhaps a 30 min. head start) and then allowing the rest of the boat to follow. Also need more cruise staff around to organize and manage the lines...not just placing one person at the bottom of the staircase. Other than that the cruise was great! Just bring your patience if you are disembarking right as the ship ports.