March 2015 - 7 Night Western Caribbean (Ft. Lauderdale Roundtrip) Cruise on Celebrity Silhouette
Great customer service, especially when the baggage handlers on land broke a bottle of red wine in my suitcase by not wrapping it back after inspection. Celebrity cleaned nearly 80 pieces of soaked/stained clothing within 24 hours. Butlers and servers were polite and helpful as always. Disappointed in decline of dining experience: food is not nearly the quality Celebrity provided in past. Sometimes I just didn't eat dinner. Entertainment options on boat was another disappointment, I have always raved about the on-going fun itineraries of Trivia and the varied options. this time everything was a poolside dance off or golf game. very little else offered. But had a good time overall. Love this cruiseline.