karenskimming

karenskimming
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Joined: 01/09/2016
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About karenskimming



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karenskimming's Past Cruises

Eurodam

December 2015 - Eurodam to Caribbean - Western

Plumbing problem

OUr cabin was flooded when we boarded,  it smelled of sewer and mold.

There was a leak from the bathtub plumbing into the cabin.  We complained

to the cabin steward who assured us by chain of command, it would be 

fixed.  There was no other cabin available - we slept with the Verandah door

open and spent the days in the library or anywhere but not the cabin.

it took till Wednesday to fix the problem.  We complained to the front desk

to the stewart, etc. etc.  we are still working with HAL on the problem

Other than that the cruise was great.  Food good, entertainment good.

 

 

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received a helpful vote on their Eurodam cruise review - Plumbing problem

reviewed their Caribbean - Western cruise on Eurodam and gave it 2 stars!

added Dec 20, 2015 cruise on Eurodam to their profile.