October 2016 - Enchantment of the Seas to Caribbean - Bahamas
My wife & I just returned from a vacation 4 days. Our iteneary was
changed due to Matthew Hurricane. We called the evening before embark. still not know what ports and asked the lady if we need to cancel & she rudely stated "there be a "100 percent penalty" - Not mentioned that they felt safe or ensure us . anything! Very bad communication skills. We wemt based on our research. They all about the money - tried to sell us everything once onboard $$$$$. The staff was excellent once onboard. Friendly, genuine, & personalized service! The food was disappointing, menu was outdated , escargot, clam chowder, sirloin steak, etc
extra charge for filet or lobster. The Buffet was crowded, no seats daily, poor choices and ran out off protein if you can believe that! All 3 of them! Very upsetting
the ship was well designed & stately. The spa was great & very good service but very pricey& I even been to the best and it was more than that! Overall I give them 3.5 stars - I could not squeeze the 4th star out!