joystodmi

joystodmi
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Joined: 06/08/2015
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joystodmi's Past Cruises

Brilliance of the Seas

April 2015 - Brilliance of the Seas to Caribbean - Western

Royal Caribbean Employees

We booked thru .  Made last min upgrade changes to reservation of which were not received by RC employees thus we got held up 40 mins in port.  - what a mess.Angry

then we booked a island excursion of which NOT 1 RC employee was familiar with & gave our entire group the run-around.  Come to find out, the RC employees were from a different ship - no one from our ship was available &/or knew where we were to go!  We ended up loosing 1 hour and 20 mins OFF our excursion.  RC gave us a $40. refund is all.  AngryThe jet boat ride & the private island was magnificent!  LoveThis was our 2nd cruise w/RC...the 1st one "Majesty of the Seas" was way better - better organization better communication from RC staff.   Having 2 different confirmation numbers was VERY confusing & frustrating when checking into port.

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received a helpful vote on their Brilliance of the Seas cruise review - Royal Caribbean Employees

reviewed their Caribbean - Western cruise on Brilliance of the Seas and gave it 2 stars!

added Apr 25, 2015 cruise on Brilliance of the Seas to their profile.