johnRad
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Joined: 10/06/2016
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Enchantment of the Seas

September 2016 - Enchantment of the Seas to Caribbean - Bahamas

Not Doing Royale Carribean Ever Again

The staff is HORRIBLY trained and there was just so many inconveniences on the trip. They lost our baggage and we had to spend the first three hours finding them across the ship ourselves and lugging them to our rooms, after paying gratuities up front. You couldnt get ice or water yourself anywhere and we were instructed by Guest Services to call room service...the water and ice didnt show up to our room until two hours later. The food was mediocre at best and the drinks were overpriced on board. Entertainment flat-out sucked.

 

Go Carnival for your cruise. I did a 5-day Western Carribean with them months ago and there is absolutely no comparison, that company and their staff just takes their guest experience a lot more seriously. Don't know about Norwegian or Princess, never cruised with them, but even still, would take a chance with them over Royale Carribean.

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received a helpful vote on their Enchantment of the Seas cruise review - Not Doing Royale Carribean Ever Again

received a helpful vote on their Enchantment of the Seas cruise review - Not Doing Royale Carribean Ever Again

received a helpful vote on their Enchantment of the Seas cruise review - Not Doing Royale Carribean Ever Again

received a helpful vote on their Enchantment of the Seas cruise review - Not Doing Royale Carribean Ever Again

added Sep 30, 2016 cruise on Enchantment of the Seas to their profile.

reviewed their Caribbean - Bahamas cruise on Enchantment of the Seas and gave it 1 star!