joefog99

joefog99
Second Mate

Joined: 06/15/2015
2
Cruises
2
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16
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joefog99's Past Cruises

Norwegian Breakaway

October 2015 - Norwegian Breakaway to Bermuda

Very Disappointed

This was our 5th cruise with NCL, and the first on the Breakaway.  We have been on their smaller ships, on this same route, to Alaska and in the Med.  This was a very disappointing cruise.  The staff of this ship just didn't care about anything.  The entertainment group did a fine job.  The parties, bars, shows (dueling pianos were great), art, shops - they were all fine.

The problem was in the food service.  Hot foods served cold, Cold foods served hot - even in the specialty dining areas.  Wait staff reaching across the table rather than going around.  Waiting 30 minutes to get an order placed.  Poor food quality (what is "striploin"?).

Also, the design of the Breakaway is that most of the common areas such as specialty restaurants, casino, shops, art gallery are all "hallways".  You are sitting down to eat and people are passing by your table less than 1 foot away.  In the casino people constantly bumped pass you as they went fore/aft on the ship. 

And, there was a lack of service.  On the ropes course - no attendants on hand to help other than getting into harness - Can't imagine "walking the plank" and falling off - no one there to help you get back on. 

I'd say the problem is mis-management, people just didn't care.  Saw a lettuce leaf drop on the floor in the Manhattan Club - it stayed on the floor the whole meal - right in a walking area.  Saw a person drop a cookie on the floor.  The manager kicked it to the side rather than picking it up.  That is an attitude problem that I never saw on any cruise ship.

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Celebrity Silhouette

May 2015 - Celebrity Silhouette to Europe - Northern Europe

great itinerary, poor health

The cruise had a wonderful itinerary.  Other than the 1 day in Fredericia Denmark which was not quite ready for cruise ship traffic, there was an appropriate amount of time in each port.  The Waramunde Germany port as a gateway to Berlin is a bit too far - spending 12 hours in a bus to get to see Berlin really doesn't make sense.

The major issue we had on the trip was the sanitation aspect.  About 30% of the people were from China. Most of them do not have the proper habits for being in a confined area.  People sneezed and coughed without covering their mouths - sometimes right over the food.  Most did not wash properly after using the toilets.  3 of the 4 people in our group came back sick and are on anti-biotics.  If a lot of the people are from around the world, I would suggest that a drill on hygiene is more important than one on life-saving.  

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joefog99's Tips

Norwegian Breakaway Norwegian Breakaway - Be prepared to have your food orders sent back multiple times till you get what you want.
Celebrity Silhouette Celebrity Silhouette - Be sure that the "drink package" you get is aligned with your drink habits. it appears there are 3 levels of drink packages and many people were upset that certain drinks were not included in their package. We had the medium package and it didn't cover something as simple as "Vitamin Water".

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received a helpful vote on their Norwegian Breakaway cruise review - Very Disappointed

received a helpful vote on their Celebrity Silhouette cruise review - great itinerary, poor health

received a helpful vote on their Celebrity Silhouette cruise review - great itinerary, poor health

received a helpful vote on their Celebrity Silhouette cruise review - great itinerary, poor health

received a helpful vote on their Celebrity Silhouette cruise review - great itinerary, poor health

received a helpful vote on their Norwegian Breakaway cruise review - Very Disappointed

received a helpful vote on their Celebrity Silhouette cruise review - great itinerary, poor health

reviewed their Bermuda cruise on Norwegian Breakaway and gave it 2 stars!

shared a quick tip for Norwegian Breakaway"Be prepared to have your food orders sent back multiple times till you get what you want."

added Oct 11, 2015 cruise on Norwegian Breakaway to their profile.