jmiller0887
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Joined: 12/08/2015
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Norwegian Escape

November 2015 - Norwegian Escape to Caribbean - Eastern

Slightly Less Than Expected

This is the first time traveling with Norwegian Cruise Line. My prior knowledge of the cruise line was the obvious: freestyle dining. I also considered Norwegian to be one of the higher end cruise lines.

 

The ship was beautiful inside. It was different than I had anticipated, but still nice. The technology on board was very fascinating. The Food Republic restaurant was incredible with the iPad ordering system.

 

I was not impressed with the amount of mistakes that staff were making when it came to customer service. I was celebrating an anniversary and had ordered the anniversary package. Upon returning to the room, we found Happy Birthday decorations. The issue was resolved in a friendly manner, however, the initial surprise was ruined. We had also bought special glow cups at the glow party only to return to the room the next day and find housekeeping had thrown them out.

 

The freestyle was nice, however, it took at least an hour and a half every night for dinner to be served in its entirety. There was a lot of waiting for the food to arrive.

 

Overall, the ship is very nice. It has many features such as the ropes course and brewery as well as the wine cellar that help take away from the poor order of the inaugural sailings.

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jmiller0887's Tips

Norwegian Escape Norwegian Escape - The ship is still new and the staff had some work to do in order for a flawless journey. I would, however, be willing to give the ship another chance.

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received a helpful vote on their Norwegian Escape cruise review - Slightly Less Than Expected

received a helpful vote on their Norwegian Escape cruise review - Slightly Less Than Expected

received a helpful vote on their Norwegian Escape cruise review - Slightly Less Than Expected

received a helpful vote on their Norwegian Escape cruise review - Slightly Less Than Expected

received a helpful vote on their Norwegian Escape cruise review - Slightly Less Than Expected

shared a quick tip for Norwegian Escape"The ship is still new and the staff had some work to do in order for a flawless journey. I would, however, be willing to give the ship another chance."

reviewed their Caribbean - Eastern cruise on Norwegian Escape and gave it 3 stars!

added Nov 28, 2015 cruise on Norwegian Escape to their profile.