July 2016 - Carnival Glory to Caribbean - Western
I am very disappointed with carnival on this trip, I went to the reception to talk about the change of itinerary made and the lady on guess Services working at that moment was extremely rude. I understand that the change was needed for our security, however, customers have questions and concerns that need to be listened.
There are many other nicer ways that you can treat customers that are spending a lot of monies and days with carnival and they are expecting the best customer service and care
Very very dispointed.. I can’t believe this from carnival…