jlbgolf

jlbgolf
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Joined: 05/25/2015
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jlbgolf's Past Cruises

Freedom of the Seas

May 2015 - 7 Night Western Caribbean (Port Canaveral Roundtrip) Cruise on Freedom of the Seas

My Cruise

We thoroughly enjoyed the entire cruise and would certainly recommend it to others.  The only issue we had - which has still not been rectified - is one in which offered paid gratuities as a part of the benefits of booking the cruise through them.  We were required to pre-pay the gratuities prior to sailing since we requested My Time Dining, but we were assured that a credit for $168 would be applied to our onboard account at the time of boarding.  Unfortunately, the $168 credit never appeared on our account.  When I contacted by phone on 05/17/2015 after disembarking from the ship, I spoke with Chris who advised the $168 credit would be applied to my AMEX card within 7 to 10 days; as of today, it has not been credited.  This was our only disappointment with the entire experience; we hope it will be handled ASAP.  Thank you.

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received a helpful vote on their Freedom of the Seas cruise review - My Cruise

received a helpful vote on their Freedom of the Seas cruise review - My Cruise

added May 10, 2015 cruise on Freedom of the Seas to their profile.

reviewed their Caribbean - Western cruise on Freedom of the Seas and gave it 5 stars!