jewalsh

jewalsh
Purser

Joined: 11/17/2015
1
Cruise
1
Review
1
Helpful Vote

About jewalsh



Following

jewalsh's Past Cruises

Norwegian Jade

October 2015 - Norwegian Jade to Transatlantic

OK BUT NOT GREAT

If only all the employees could learn to smile and be helpful it would have received a higher rating. Perhaps they will learn from their new sibling, Oceania, where all personnel know customer service. Many employees were wonderful but too many were not for a business dependent upon customer satisfaction. Many cruise lines to choose from should be stressed to all of the managers who should be evaluated based upon their subordinates. The signature restaurants were the slowest service at sea. We passed on dessert often to make the shows. All reservations were all at 7 pm and the shows at 9 pm.

On the ABSOLUTELY WONDERFUL AND HELPFUL LIST  are Bruno Dentone, concierge, Charlie Cuevas, our butler, Wayan,our room steward and Antonella Cassata at guest services. All took care of any little issues we had. Please extend our thanks to them.

Read Full Review »

jewalsh's Tips

Norwegian Jade Norwegian Jade - Ask for the cabin size excluding the veranda when booking.

Badges (Learn More)


Points (View Leaderboard)

0
This Week
30
Total

Recent Activity

received a helpful vote on their Norwegian Jade cruise review - OK BUT NOT GREAT

added Oct 29, 2015 cruise on Norwegian Jade to their profile.

reviewed their Transatlantic cruise on Norwegian Jade and gave it 3 stars!

shared a quick tip for Norwegian Jade"Ask for the cabin size excluding the veranda when booking."