jessiexbrock

jessiexbrock
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Joined: 11/22/2017
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jessiexbrock's Past Cruises

Liberty of the Seas

November 2017 - Liberty of the Seas to Caribbean - Western

Terrible Caribbean Cruise

I had the worst experience in any type of vacation that I've ever had. Liberty of the Seas was very disorganzied and lacked communication. The only good thing about the cruise was the staff in the Main Dining room (Jesus and Ying). Managment in the Windjammer was not apologetic or helpful and Guest Relations did not see urgency of problems when it arised. I got a note while departing my cabin on the last day (in last 20 minutes of being on the ship) from GR manager stating hopefully we resolved problems with the other the managers. I'm very dissapointed that we didn't at least get a call from the GR manager, during the whole cruise I never saw the GR manager and dealt with the staff.

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jessiexbrock's Tips

George Town, Grand Cayman - Beautiful port but HORRIBLE expereience with the excursion; As stated 2hr 30 minute exurscion but it turned to be a 4 hr 30 min excursion PLUS 1 hour waiting underneath a tent. The actual stingray experience was only 20 minutes out of all the waiting; the company that worked with the shore excursion staff completely lied to everyone/had poor communication. Thus we had to rush to find a bar/restaurant that taste local food (closest thing to the tender boat) rather than having many hours to enjoy the port.
Cozumel, Mexico - No excursion, but complimentary shopping tour guide did not really guide you through stores as expected. Waited an hour to two hours in one store.
Falmouth, Jamaica - We had a beach excusion that we booked later with an upgraded fee because of the fiasco of the Caymen excursion. The company dealing with the Blue Waters Beach was amazing;very punctual and helpful. Can't say anything bad about Jamaica!
Liberty of the Seas Liberty of the Seas - Do not go on the Stingray excusion in Grand Caymen!!! It was said to be a 2hr 30 minute exurscion but it turned to be a 4 hr 30 min excursion PLUS 1 hour waiting underneath a tent. The actual stingray experience was only 20 minutes out of all the waiting; the company that worked with the shore excursion staff completely lied to everyone/had poor communication. This was the turning point that ruined our whole vacation.

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received a helpful vote on their Liberty of the Seas cruise review - Terrible Caribbean Cruise

received a helpful vote on their Liberty of the Seas cruise review - Terrible Caribbean Cruise

received a helpful vote on their Liberty of the Seas cruise review - Terrible Caribbean Cruise

received a helpful vote on their Liberty of the Seas cruise review - Terrible Caribbean Cruise

received a helpful vote on their Liberty of the Seas cruise review - Terrible Caribbean Cruise

received a helpful vote on their Liberty of the Seas cruise review - Terrible Caribbean Cruise

shared a quick tip for Liberty of the Seas"Do not go on the Stingray excusion in Grand Caymen!!! It was said to be a 2hr 30 minute exurscion but it turned to be a 4 hr 30 min excursion PLUS 1 hour waiting underneath a tent. The actual stingray experience was only 20 minutes out of all the waiting; the company that worked with the shore excursion staff completely lied to everyone/had poor communication. This was the turning point that ruined our whole vacation. "

added Nov 12, 2017 cruise on Liberty of the Seas to their profile.

reviewed their Caribbean - Western cruise on Liberty of the Seas and gave it 2.5 stars!