April 2015 - 7 Night Western Caribbean (Ft. Lauderdale Roundtrip) Cruise on Allure of the Seas
not what it used to be
We have cruised with RC in the past and loved it. We thought it was above all other cruise lines. In the past we felt pampered, almost. This time, very different. Our room had little bugs in it, tried calling the room attendant twice with no response, by the pool you have to practically beg to get a waiter to get you something. Not enough for our kids ages between 18-20. I feel like they have lost in what I considered the best in customer service. Very sad, because we had invited other people on the cruise with us. Never had I experienced bug problems on a ship!