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Joined: 04/22/2015
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Serenade of the Seas

April 2015 - Serenade of the Seas to Caribbean - Bahamas

Serenade of the Seas

We very much enjoyed the food, the dinning room service, the itinerary, and the overall cleanliness of the ship.  However, we were not prepared for the layout of the ship in regard to the entertainment in the Centrum area, which is open to all decks.  We had requested a cabin close to the elevator, not knowing that would put us directly in front of the Centrum and the loud music, which was quite audible in our cabin.  There were corridor doors that could be closed (by ship staff), that eliminated some of the noise, but they were not closed unless you called and then it took time for them to respond.  If you intend to go to sleep before midnight try to get a cabin further from the Centrum.

In the cabin the sink had a large chip and crack and the shower needed repair.

The boarding procedure was very lengthy & time consuming, but disembarkation was very well organized and swift.



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Serenade of the Seas

March 2015 - Serenade of the Seas to Caribbean - Western

Serenade of the Seas

We enjoyed the food, itinerary, & the overall cleanliness of the ship.  The dinning room service was excellent.  The buffet and bar service was very good, and we found all of the servers to be friendly and eager to please.  We were not prepared for the layout of the ship, which uses the Centrum area for most of the entertainment onboard.  This area is open to all decks and the sound carries into the cabins surrounding this midship area.  We had requested a cabin midship near the elevators, but had no idea there would be an issue with being able to hear the entertainment in our cabin.  There are corridor doors that can be closed (by ship staff), but this required a phone call and the response took some time.

If you want to go to sleep before midnight, you should ask for a cabin away from the Centrum area.  However, having the entertainment midship does make it exciting and accessible.


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