April 2015 - Serenade of the Seas to Caribbean - Bahamas
We very much enjoyed the food, the dinning room service, the itinerary, and the overall cleanliness of the ship. However, we were not prepared for the layout of the ship in regard to the entertainment in the Centrum area, which is open to all decks. We had requested a cabin close to the elevator, not knowing that would put us directly in front of the Centrum and the loud music, which was quite audible in our cabin. There were corridor doors that could be closed (by ship staff), that eliminated some of the noise, but they were not closed unless you called and then it took time for them to respond. If you intend to go to sleep before midnight try to get a cabin further from the Centrum.
In the cabin the sink had a large chip and crack and the shower needed repair.
The boarding procedure was very lengthy & time consuming, but disembarkation was very well organized and swift.