June 2015 - 5 Night Bermuda (Cape Liberty Roundtrip) Cruise on Liberty of the Seas
We were advised to arrive at pier around 1:00 due to outgoing and incoming traffic. There was no traffic and we arrived at 12:40 pm. Then we waited on lines for over 2 hours due to not enough personnel and caste system with "special" people getting ahead on a separate line. We finally got on board and were told Windjammer was closed but we could get children (ages 5 & 7) something to eat on Promenade Cafe. Just at our turn we were told it was closing and I had to fight for a cookie for the kids. Not a good first impression.