November 2015 - 7 Night Eastern Caribbean (Miami Roundtrip) Cruise on Norwegian Escape
Service was terrible. We were a party of 10. We were one of the first few hundred people on the ship and the first thing we did was try to book dinner at one of the specialty restaurants. ALL BOOKED! Then we tried to get tickets for a show. ALL BOOKED!! We had the all you can drink package, well no servers to be found on pool decks, which means that we had to get up and go to a bar. Which means, so did everyone else. The lines were terrible. We did NOT get to see any shows and the only way we got to eat at the steak house was to go in at 9:45 pm to eat. Not accommodating for large groups at all. This was our 19th cruise but only the second with Norwegian, its pretty safe to say we wont be back on Norwegian again. It's to bad since it was a beautiful ship.