November 2015 - 5 Night Western Caribbean (Ft. Lauderdale Roundtrip) Cruise on Independence of the Seas
Great ship and service
Really enjoyed the Independence of the Sea. The ship has endless first class amenities. Our room looked down on the Promenade and was a great location. I was concerned noise may have been a factor but other than a couple of parade events that we attended we never heard a peep. The food was great and staff could not do enough for us. One day my wife was feeling off so I went ahead to breakfast on my own. I mentioned this to the waiter and he went and selected so fresh fruit off the buffet to bring back to her. On another occasion I was at a bar and asked if they served coffee there as well. He said no, and I thought no more of it. A minute later another waiter delivered a coffee with cream and sugar on the side...this was totally unexpected. As travelers know....its the little things that make the big difference!
The one major disappointment was that my booking through included $50 on board account credit which did not come through. I invested some vaction time trying to get this sorted out with guest services. The assured me the issue is on end which I know need to invest more time into follow up. Takes the shine off a really good thing, hate when commitments are not kept.