jcarmi

jcarmi

Deck Hand
Joined 12/2016

1

Cruise

1

Review

12

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Past Cruises

Rotterdam

April 2017 - 21 Night Baltic & Norse Legends (Rotterdam Roundtrip) Cruise on Rotterdam

probably not again

+ food

+ accommodation, i.e., bed, linens, shower but not the sound from the stage

+ wait and housekeeping staff

+ ship's condition for its age (1997)

- onboard WiFi kills free, nearby, off-board WiFi 

- business processes; several errors/discrepancies in printed/webpage info

- lack of empathy from Ashore Department and Customer Service Desk

- inadequate preplanning for crowd control around elevators and level 1 exit to the gangplank

- uneven footing in the highest traffic area on the ship (can you spell Lido?)

- unbeknown surprise of booking a 21 day but receiving a 14 + 7  "Collective Cruise".....did not see that in my contract anywhere

- if the spa worked I could not figure it out and no one came to check

- there is more but it probably gets a little bit petty after the above

 

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Cruise Tips

Rotterdam

Rotterdam

some dinner guests swear by HAL; others took this cruise for the destination ports and not so positive re: HAL compared to the competition my advice is to understand that it is a predominately group of older passengers

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