jasonky

jasonky
Deck Hand

Joined: 01/24/2015
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About jasonky



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jasonky's Past Cruises

Celebrity Silhouette

April 2018 - 7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip) Cruise on Celebrity Silhouette

Norwegian Dawn

April 2018 - 7 Night Western Caribbean (Tampa Roundtrip) Cruise on Norwegian Dawn

Norwegian Spirit

February 2017 - 11 Night Western Mediterranean (Barcelona Roundtrip) Cruise on Norwegian Spirit

Celebrity Solstice

May 2016 - 7 Night Alaska Tracy Arm Fjord (Seattle Roundtrip) Cruise on Celebrity Solstice

Norwegian Escape

February 2016 - 7 Night Eastern Caribbean (Miami Roundtrip) Cruise on Norwegian Escape

Great ship, customer service was so so.

The ship itself was awesome and had tons of different things to do. The entertainment is quite dated, I mean the shows were probably good if you are 95 but this is meant to be a family ship and not one of the shows was good for family really. Really wish they had something similar to blue man group like the Epic. The comedians were really good though we saw them 3-4 times and were really happy. I would give the ship a better rating if it wasn't for the the customer service. Getting a drink without yelling and running a waiter down or waiting at the bar for a while was nearly impossible. One of the times we checked in at osheehans at sat at the counter overlooking the atrium, 55 minutes later we still had not had a waiter come to us not once. My wife finally went up because  we were hungry and they apologized and ran over and served us quick. But even if we hadn't checked in I feel like in 55 minutes we should have been checked on.Only once in the week we were on the ship was our glass refilled. Every other time we had to request a drink. My guess is the big ship doesn't have nearly enough servers for the amount of people onboard, so its hard to blame the people themselves but it definitely needs fixed. Also the disembarkation was terrible. They called people way too early and had people standing in lines for over an hour.

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Celebrity Reflection

December 2015 - 7 Night Western Caribbean Getaway (Miami Roundtrip) Cruise on Celebrity Reflection

Norwegian Epic

March 2015 - 7 Night Western Caribbean (Miami Roundtrip) Cruise on Norwegian Epic

Carnival Glory

February 2014 - 7 Night Exotic Western Caribbean (Miami Roundtrip) Cruise on Carnival Glory

Adventure of the Seas

March 2013 - 7 Night Southern Caribbean (San Juan roundtrip) Cruise on Adventure of the Seas

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added Mar 1, 2015 cruise on Norwegian Epic to their profile.