jacquelynthomas
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Joined: 10/10/2016
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jacquelynthomas's Past Cruises

Enchantment of the Seas

October 2016 - Enchantment of the Seas to Caribbean - Bahamas

Enchatment of the Seas

I understand mother nature calls at times.  Our cruise should have been cancelled or at least a refund offered.  Instead, during the hurricane, we were re-directed to Cozumel and then had 3 days at sea.  The port fees and excursions were refunded but that's it.  I would never book a cruise to Cozumel.  I've been there 5 times already.  I felt like I was held captive and even when we made it back to port late, we all missed our flights back home but Royal Caribbean didn't offer any concessions. Not happy this time but I will cruise again.   

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jacquelynthomas's Tips

Enchantment of the Seas Enchantment of the Seas - The ship was nicely laid out and clean. The staff was very nice and I had no complaints at all. They were very accommodating and informative since we had to be redirected.

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received a helpful vote on their Enchantment of the Seas cruise review - Enchatment of the Seas

shared a quick tip for Enchantment of the Seas"The ship was nicely laid out and clean. The staff was very nice and I had no complaints at all. They were very accommodating and informative since we had to be redirected. "

added Oct 3, 2016 cruise on Enchantment of the Seas to their profile.

reviewed their Caribbean - Bahamas cruise on Enchantment of the Seas and gave it 2 stars!