January 2015 - Quantum of the Seas to Caribbean - Southern
Ship was beautiful. Ports were fine. Staff, with the exception of the captain, who I found condescending, were WONDERFUL. BUT -- dynamic dining was HIDEOUS. I felt betrayed by the fact that we booked cruise a year ago on another cruise and when asking questions about scheduling for the time for the main dining room, we were misled. We have always chosen Royal Caribbean due largely to our excellent experience with their traditional dining experienence, and have been diamond club members for our last two cruises. We have encouraged friends and family to cruise both with us and separately on Royal Caribbean, but in the future will not do so if they continue in this direction. We feel betrayed that such a huge change in the cruise experience was not communicated to us at the time of booking or at least prior to the cruise. we would have chosen a different cruise. Because we had such faith in Royal Caribbean because of our excellent experience on numerous previous sailings, we did not research this ship in the months before this cruise. We fear that if Royal Caribbean continues to refurbish other ships to this new model, we will have to look for another cruise which has traditional dining. We might have been able to adapt to their My Time Dining, but dynamic dining is totally unacceptable. We have always enjoyed having a consistent waitstaff and getting to know them.